Reasons for Data Collection

Information gathered by Meta Square Lab is for self-assessment purposes, ensuring top-notch service quality and delivering information tailored to your primary interests. Understanding our customer base and what attracts them to us is the primary focus. Moreover, the data aids us in improving services offered and evaluating the success of service execution. It helps us grasp the quality of our audience and how they interact with our platforms.

Collection of Personal Data and Communication

All client information is voluntarily provided, varying based on the chosen service. For example, when signing up on our website or providing details over the phone, information like credit card details may be shared. Payments are processed through third-party providers such as PayPal, 2 Checkout, Authorise, and Stripe, who are solely responsible for billing and don’t store or share personal information beyond this scope.

For promotional campaigns, we extract necessary data like name, address, credit card info during the registration process. Email is crucial for sending relevant information regarding chosen offerings and updates on upcoming plans and services. However, every promotional message includes an unsubscribe option. Some emails might require non-public details like email address, location, phone number, and business name. Opt-out of promotional messages can be requested via email subject line “promotional messages opt-out”.

Data Provided by Users

Any information provided by clients on our website remains strictly confidential and is used solely to deliver services relevant to their needs. Clients can update or change their information by contacting us via email or phone.

Protection and Use of Personal Information

Information shared on our site remains confidential, except in cases of company mergers or sales, where data may be transferred without third-party rights to utilise personal information. Disclosure of information might occur if mandated by law to protect our rights or comply with legal procedures.

Additional Information Collection

We collect non-private information through cookies, like IP addresses and browser details, to monitor website visits and track user behaviour for a personalised experience. These cookies can be managed or eliminated through your browser’s settings, but restricting cookies might limit website access.

Data Retention

Data collected during partnerships or services availed is retained for a specific period, even after service termination or cancellation. Clients can request data removal by contacting us, providing essential details marked “Remove Personally Identifiable Information”.

Revision Policy

Clients are entitled to unlimited revisions as per their package without extra charges, within the scope of the provided options. Revision timeframes vary depending on service type and scope.

Protection for Children

We do not collect information from individuals under 13 years old.

Changes to Privacy Policy

Any modifications to our policy will be communicated on our website, https://metasquarelab.com and the security statement remains unaltered.